Q: How much will it cost to have my damaged/broken vacuum looked at?
A: Absolutely nothing! We always give free estimates and will call you to go over any problems we find and the solutions we can offer, so there are never any surprises.

Q: Do you carry bags/filters/parts/accessories for my vacuum cleaner?
A: We carry many different styles of bags, filters, and accessories and will almost always have what you need in stock! On the rare occasion when we don’t have it immediately available in the store, we can always place a special order and find you what you need in a timely manner and at a competitive price.

Q: Why do my vacuum cleaners only last 6 months – 1 year before they break down?
A: Many vacuums sold in big box stores store are cheaply made, often overseas in other countries. Here at the Vacuum Cleaner Hospital, we make it a priority to sell high-quality products, with preference towards ones that are made in the USA. The vacuum cleaners we sell, if treated well and given routine care, will last you and your family for generations.

Q: What should I do to keep my vacuum in good condition for as long as possible?
A: We recommend that you have your home’s vacuum cleaner serviced by us at least once every 3-5 years. This service will include us taking apart your vacuum and cleaning out the entire machine, as well as performing preventative maintenance on the vacuum’s motor. Additionally, be sure to change your vacuum cleaner’s filters as often as the manufacturer recommends.

Q: Should I buy a bagged vacuum cleaner or a bagless vacuum cleaner?
A: Our recommendation will almost always be for a bagged vacuum cleaner, as we believe that they provide a much cleaner environment for your home. The levels of filtration found in a bagged vacuum cleaner are unmatched by bagless systems and will do a much better job of keeping your home and the air inside it dust-free. Additionally, the vacuum itself should last longer because less dust will be allowed to get inside the motor. Despite this, we understand that many of our customers prefer bagless systems, and are always willing to work with you to find the right vacuum to match your needs.

Q: What can I do with my old vacuum cleaner when the time comes to buy a new one?
A: We accept any and all vacuum cleaners as part of our trade-in program. When the time comes to buy a new vacuum, bring in your old one so we can take a look at it and give you a fair deal! We will then recycle your old vacuum responsibly, so we can do our part to reduce waste.

Q: What is the best vacuum cleaner to buy?
A: This is entirely dependent on your cleaning needs. Variables such as the surfaces in your home (hardwood vs. carpet), how many pets you might have, and many other factors can play a role in determining what the best vacuum for you is. At The Vacuum Cleaner Hospital, we will work with you to find the best vacuum cleaner to suit your needs. And if you don’t like it, don’t live with it! We offer a 60-day exchange policy because we are committed to making sure that you end up with the right vacuum cleaner for you.